My daughter and I visited Zhangjiajie March 18 - 20, 2018 from Canada. Frank is an amazing Guide. He took us to the Glass bridge, through the Grand Canyon, Heaven’s Gate and Avatar Mountains. He is well knowledgeable about the area. While we only had 2 days for the visit, we managed to accomplish a lot and the Geaven’s Gate and glass bridge were the highlight for me. Frank took us to places that were less crowded and we had lots of time to take in the environment and photos without worrying about crowds. He was very patient with us as we made numerous and looog stops to capture the memories of a lifetime!! My appreciation as well to Mr Phu who was our driver. As promised, we will be back and without a doubt will use Frank. I would not hesitate to recommend him to anyone coming to ZJJ. Read less

We (me, my mom and a friend of mine) visited Zhangjiajie from 2017/09/15 to 2017/09/18, and I had chosen Frank’s tour services based on his good reviews both on TripAdvisor and Synotrip.
I had selected the following places to visit, based on my researches on the internet:
09/15:
Zhangjiajie Grand Canyon with Glass Bridge
Baofeng Lake

09/16:
Zhangjiajie National Forest Park
Tianzi Cable car up to Mount Tianzishan
Bailong Sightseeing Elevator
Yuanjiajie (Hallelujah Mountains)

09/17:
Tianmen Mountain
Heaven’s Door
Tianmenshan Cable car
Tianmen Mountain Glass Walkway
Tianmen Fox Fairy Show

Firstly, before the trip, Frank advised us to spend the last night in another hotel, due to the proximity to the airport and Tianmen Mountain, and considering that we would watch Fox Fairy Show in the previous night.
He managed to follow the schedule according to the places we would like to visit. As my train changed and we arrived later in Zhangjiajie, he managed to move Baofeng Lake to the next day without skipping any of the places we had requested to visit before.
As my mother and I are vegetarians, he took us to places and local restaurants with vegetarian meals available in the menu.
In addition, he was always patient and skillful in his explanations and was always willing to knowledgeably clarify our questions and doubts.
Moreover, he knew which places to visit first so as to avoid the horde of Chinese tourists flocking in Zhangjiajie. He also waited for us patiently while we contemplated Zhangjiajie’s beautiful and breathtaking landscapes and took many pictures! Actually, he took special care of my mother in places that required additional effort (such as long queues, steps to climb, etc), always making sure that she was ok and trying to find the smoothest way for her to achieve the places to be visited.
Therefore, I highly recommend Frank’s tour services in Zhangjiajie due to his skills, knowledge, kindness and effort to make our stay in Zhangjiajie memorable.
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My boyfriend and I visited Zhangjiajie last June and we really enjoy it.
Franck was our tour guide during 3 days and show us all around Zhangjiajie National Forest, glass bridge, Tianmen Mountain, etc. He even took us to some part without any tourists and where the view is incredible. Franck was really kind, patient and he told us a lot of things that we didn't know.
We highly recommended Franck as a tour guide and we will definitely call him again if we are lucky enough to go back there. Moreover, before we came, Franck help us to find other guide around China and told us some places to go, he was really helpful for us.
Thank you very much for everything Franck! Read less