We are a private family tour from indonesia with seniors and kids. We spend out holiday in zhangjiajie for 5 days. We are so lucky that we choose the right tour guide named frank . Frank is a nice, fun and smart guy. He really cared about our needs. If the seniors tired, he always patient to wait and always care about the seniors health condition. In raining day, frank re schedule the itinerary perfectly so we can still visit all of the great place in zhangjiajie even it was rain. Frank also full of knowledge about that city, he explain about zhangjiajie in details. About culture and habits and also the information about the nice places that we visit. He also care about the kind of food that kids can or cant eat and bring us to many yummy restaurant. We are so lucky that we can enjoy our holiday in the amazing, spectacular place, Zhangjiajie, accompnied by great tour guide. Thank u frank, i‘m trully recommended him to my friend and relatives in indonesia who will travel to zhangjiajie. Read less

We are from Philippines, a group of five ladies. We had the best tour guide ever! We we're lucky to have Frank Chen as our tour guide in our visit to Zhangjiajie. We stayed there for almost 6 days. He is very accommodating and fun to be with. We enjoyed our stay in Zhangjiajie because we got the best tour guide. He speaks their native language fluently and also speaks english fluent. Frank Chen escorted us from the Zhangjiajie Hehua airport going to the hotel we’ve already booked. But the hotel was not so nice so Frank Chen helped us to transfer to another hotel and it was really nice and it was near to the entrance of the National Forest Park (walking distance only). He gave us our time we need and he doesn’t want us to hurry because we have a flexible itinerary that he himself have done. He even made adjustments for the comfort of us. He wants us to feel comfortable during our entire trip. He even brought us to the good restaurants he knew in Zhangjajie and we liked our food there. We were so glad that we have visited the most beautiful places in Zhanjiajie. The AVATAR mountain, Tianmen mountain, Yellow Dragon Cave, Baofeng lake, and the Zhangjiajie Grand Canyon Glass Bridge. The scenery here is so great. We would like to visit Zhangjiajie again maybe this year or next year! And we would take Frank Chen again as our tour guide. So, if you are planning to visit Zhanjiajie and experience the wonderful experience we had, I suggest that you get Frank Chen as your tour guide because he is that beast tour guide you will ever have in Zhangjiajie! Read less

My wife and I came from India but we worked in Australia, we had a 16 days trip to China during our Christmas holiday, our destinations in China included Zhangjiajie, we were so lucky to contact Frank, he was our local guide in Zhangjiajie, it was such a good trip that I thought Zhangjiajie was our favorite place during the whole trip in China. Frank was the best tour guide we had in China, he replied us quickly and customized an itinerary for us, we spent 3 days in Zhangjiajie, visited all popular scenic spots: Tianmen Mountain, AVATAR Mountain, Glass Bridge and so on. Frank was very knowledgeable, experienced and patient, at first, we booked our hotel in Zhangjiajie City, but we found it was not very convenient to go to Zhangjiajie National Forest Park and Glass bridge, so Frank helped us to change our hotel to Wulingyuan Downtown. NICE! We learned from Frank that the glass bridge in Zhangjiajie Grand Canyon was completed and opened in Oct, so we decided to visited it on our last day, but the tickets needed to be booked 1 day earlier and it was very very hard to get the tickets, Frank did a great job, he contacted Zhangjiajie Grand Canyon and tried his best to book the tickets for us finally, Amazing! We needed to go to Changsha to take the bullet train to Guilin, Frank tooke us to Zhangjiajie Center Bus Station and gave us a lot of information and good suggestions, I thought we couldn't have such a good time without Frank's help. I highly recommended Frank to you if you are planning to have a trip to Zhangjiajie, he is the best tour guide! Read less

In September I decided to make a trip to Zhangjiajie and was looking for a private tour guide in the internet. Quickly I found the website of Synotrip and there the profile of Frank Chen. On my request I superfast received an initial proposal for a 3 day tour including pickup service from the airport and hotel reservations from frank. In the three days that I was there Frank showed me the most beautiful places in and around Zhangjiajie. When I expressed a desire to buy tea he accompanied me on a tea session. Frank is warm hearted, well organized and really takes good care of his guests. Without him I would have probably got lost and certainly would not have seen so many attractions. Thanks Frank for this great trip! So, if you are looking for a great tour guide for a memorable trip - book him! Read less