FAQ For Trippers

How to Contact Synotrip

Email: [email protected]

WhatsApp: +1 780 271 0426

WeChat: Synotripteam2024

Youtube: https://www.youtube.com/channel/UCmBdN2RKCdWSog3qYZsD47Q


How to Find A Tour Guide?

You can search for Tour Guides in many locations worldwide, then contact one or more of them via the contacts they provide on their profile pages.

There is a tour guide search filter on the top of every page, you can also start your search at http://www.synotrip.com/tour-guides, by using the filter on the top of the page you can select tour guides by location, services, transportation, services fees...

If there is no tour guide displayed on your destination, please contact us, we might have a recommendation for you.

You are always welcome to contact us, we would always love to help you to find your own tour guide.


How to Contact A Tour Guide?

You can contact us by the Email, WhatsApp or WeChat that showing on the tour guide's profile page, once your request is received, we will forward it to the that tour guide, she/he will contact you in person soon. 

It will be more helpful if you also inform us some details of your trip, so if one tour guide is not available, we can recommend another tour guide alternative.


How Can I Pay My Tour Guide?

Synotrip is just a platform for Tour Guides and Trippers to meet. We don't handle payments.

We suggest that you negotiate the price and payment method ahead of time. Make sure to discuss whether a tip is expected or not.

We also advise you to consider who is expected to pay expenses on the tour, such as admissions fees for tourist attractions and transportation fees.

Finally, remember to confirm which currency should be used.

When in doubt, ask!


What’s A Tripper Profile?

Synotrip users are divided into two types: Tour Guides and Trippers. Tour Guides can register a Tour Guide profile on synotrip.com to show their services and charges. Trippers can also fill out their profile if they like.


How Can I Review a Tour Guide?

It would be great if you could post a review of your Tour Guide. They'll appreciate it, and so will other Trippers.

In order to do that, you need to log in to your profile, navigate to the Tour Guide’s profile, then click the "Add New Review" button.


When Will My Review Be Published?

It can take up to 3-5 workdays for our moderators to approve new content.


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