Hello All!
 
I just recently had the pleasure of booking Caroline for for my week long stay in Lanzhou.  I had sent a few emails to Caroline letting her know what I had wanted to accomplish during my stay.  Caroline picked me up from the airport and escorted me to my hotel and assisted with my check-in.  Caroline had done some research and made some phone calls for me to make sure that I was all set to go the very next day.  So efficient!!  I loved it!  Caroline had surpassed my expectations and took me to the heart of what I was looking for.  Talk about striking gold!  She assisted me with all my other needs like talking to the hotel about extending my stay, making changes to my airline reservations, making copies for me, showing me around town, and above all that, being my ally/friend.  
I can't thank you enough Caroline for all that you helped me with.  
To all the travelers looking to go to the middle-western region of China, you can't go wrong with this smart, professional, knowledgeable woman.
 
Sincerely,
Rick Om
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